Last updated: 25th June 2025
Dublin School of Music is a music education institution based in Dublin, Ireland. Our website address is: https://dublinschoolofmusic.ie.
This privacy policy explains how we collect, use, and protect your personal information when you use our website or engage with our services. We are committed to protecting your privacy and ensuring transparency about our data practices in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
When you leave comments on our website, we collect the information displayed in the comments form, including your name, email address, and comment content. We also collect your IP address and browser user agent string to assist with spam detection and security measures.
An anonymised string created from your email address (called a hash) may be provided to the Gravatar service to determine if you have a profile picture associated with your email. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Following approval of your comment, your profile picture becomes visible to the public alongside your comment.
We use Google Analytics to understand how visitors interact with our website. This service collects information such as pages visited, time spent on the site, and general geographic location. Google Analytics uses cookies and may collect your IP address, though we have configured it to anonymise this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
When you submit enquiries through our contact forms or email us directly, we collect the personal information you provide, including your name, email address, telephone number, and any other details you choose to share. This information is used solely to respond to your enquiry and provide you with the information or services you have requested.
If you enrol for music lessons or other services, we collect necessary personal information including:
We utilise My Music Staff, a specialist music school management system, to manage student records and lesson scheduling. This platform is GDPR compliant and processes data within the EU.
Registered students have access to a secure student portal powered by My Music Staff, where they can view lesson schedules, make bookings, and access account information. Login credentials and portal activity are logged for security purposes.
With your consent, we may send you marketing communications about our services, upcoming events, and music education opportunities. All marketing emails include an unsubscribe option, and you may opt out at any time by clicking the unsubscribe link or contacting us directly.
Should you upload images to our website, we recommend avoiding images containing embedded location data (EXIF GPS information). Visitors to the website may potentially download and extract location data from any images you upload.
If you leave a comment on our website, you may opt to save your name, email address, and website in cookies for your convenience. This prevents you from needing to re-enter these details for subsequent comments. These cookies persist for one year.
When you visit our login page, we set a temporary cookie to verify your browser accepts cookies. This cookie contains no personal data and is automatically deleted when you close your browser.
Upon logging in, we establish several cookies to preserve your login information and display preferences. Login cookies remain active for two days, whilst screen preference cookies last for one year. Selecting “Remember Me” extends your login session to two weeks. Logging out removes all login cookies.
When editing or publishing content, an additional cookie is saved containing only the post ID of the article you have modified. This cookie expires after 24 hours and contains no personal information.
Our website may feature embedded content from other platforms (such as videos, images, or social media posts). This embedded content behaves identically to visiting the originating website directly.
These third-party websites may collect data about you, utilise their own cookies, implement additional tracking mechanisms, and monitor your interaction with their embedded content. This monitoring may occur if you maintain an account with the third-party service and are logged in whilst viewing our content.
We work with the following trusted service providers:
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services:
All service providers are required to maintain appropriate data protection standards and process data only as instructed by us.
We may disclose your information when required by law, to protect our rights, or to ensure the safety of our users and staff.
If you request a password reset, your IP address will be included in the reset email for security purposes.
Visitor comments may be processed through automated spam detection services to maintain the quality and security of our website content.
Comments and their associated metadata are retained indefinitely to enable automatic recognition and approval of subsequent comments, avoiding unnecessary moderation delays.
For registered users, we retain the personal information provided in user profiles. Users may view, edit, or delete their personal information at any time (username changes are not permitted). Website administrators maintain access to view and edit this information as necessary.
Student information and lesson records are retained for the duration of your engagement with our services and for six months following the conclusion of lessons to facilitate any follow-up enquiries or re-enrolment. After this period, personal data is securely deleted unless we have a legal obligation to retain it for longer.
For students under 16 years of age, we obtain explicit consent from parents or guardians before processing any personal data. Parents and guardians may exercise all data protection rights on behalf of their children and may request access to, modification of, or deletion of their child’s data at any time.
As a data subject, you possess several rights regarding your personal information:
You may request a copy of the personal data we hold about you, including any information you have provided to us.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to any legal, administrative, or security obligations requiring retention.
You may request your personal data in a structured, commonly used format for transfer to another service provider.
You may object to processing of your personal data for direct marketing purposes or other legitimate interests.
You may request limitation of processing under certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All personal data is processed and stored within the European Union, ensuring compliance with GDPR standards and providing you with the highest level of data protection.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on our website with a revised “last updated” date.
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:
Dublin School of Music
Eaton House, 86-88 Terenure Road North
Terenure, Dublin 6W
Co. Dublin, D6W VY73
Email: info@dublinschoolofmusic.ie
Telephone: 01 492 9998
For data protection enquiries specifically, you may contact us using the details above.
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Irish Data Protection Commission at: https://www.dataprotection.ie/
